Balkon Privacy Policy

Introduction

Thank you for choosing Balkon. Please read the following privacy policies carefully before using Balkon's services. These policies apply to all sections, services, web pages, and software related to the website, and the laws of the Islamic Republic of Iran shall govern the interpretation, execution, and effect of these policies. By using Balkon, you agree to these terms and conditions, and as a user of this platform, you are obligated to comply with the provisions stated in these policies.

If you disagree with any of these terms, you must stop using this website.

Information We Collect

Balkon may collect the following information:

  • User's mobile phone number for authentication and service delivery
  • Device information such as browser type and operating system to improve user experience
  • Application usage data to enhance our services

Use and Sharing of Information

Balkon uses collected information only for the following purposes:

  • Providing and improving services
  • Communicating with users for important notifications

Balkon is committed to not sharing user information with third parties, except where required by law.

Information Security

Balkon takes necessary measures to protect users' personal information and restricts unauthorized access to this information.

Data Deletion

Users can request deletion of their personal information by contacting support. To request data deletion, please contact us using the information provided below.

Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Third-Party Services

Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to Privacy Policy

We may update our privacy policy from time to time. We will notify users of any changes by posting the new privacy policy on this page. Changes are effective immediately upon posting.

Intellectual Property Rights

All information, content, texts, software codes, user interface, domain name, and all types of audio and visual files (including photos, videos, designs, and graphic files) belong to Eivan Artificial Intelligence Company. All intellectual property rights of the aforementioned items belong to Balkon and are subject to copyright law. Any copying of these items without written permission from Balkon is unauthorized, and Eivan Artificial Intelligence Company reserves the right to pursue legal action.

Contact Us

For any questions or requests related to privacy, you can contact us:

Last Updated: October 2025

© 2025 Balkon (Eivan Artificial Intelligence Company). All rights reserved.